Unit 6, Commercial Mills,
Wharf Street, Shipley, BD17 7DW
TEL: 01274 530100
FAX: 01274 531053
EMAIL: sbphardware@yahoo.co.uk
Terms and Conditions

About Us
This web site is owned and operated by Shipley Building Plastics Ltd. We have been supplying the retail public and tradesman for over 6 years offering great products at great prices! We are now a stockists of all
hardware, locks & mechanisms for UPVc, Aluminium, timber, windows and doors - everything from a single keep all the way up to a full patio door kit.We are also stockists of Hand Tools, Conservatories, Fascias,
Soffits and Guttering. If you cannot see what you require on our web site please give us a call.

Contact Us
You can contact us at TEL: 01274 530100, FAX: 01274 531053, EMAIL: sbphardware@yahoo.co.uk or call into our offices at Unit 6, Commercial Mills, Wharf Street, Shipley, BD17 7DW.

Placing an order is easy. Simply browse the site for the product required, enter the quantity and click add to basket.
If you prefer to place an order by telephone call us on 01270 530100.
When you place an order with us, you are making an offer to buy goods at the advertised price, and confirming that you are over 18 years of age. We will send you an e-mail to confirm that we have received your order. If the goods are no longer available or we have made a pricing error we will advise you and there will be no contract between us. We will not take payment until the goods are available for dispatch. There will be no contract between us until the goods are ready for dispatch.
We accept payment by Visa, MasterCard, Maestro, Electron, Switch, Delta, Solo or Amex.

All prices shown on this web site are exclusive of VAT at the current rate of 17.5%. Whilst every effort is made to ensure the accuracy of prices shown on this web site, we reserve the right not to supply in the event of a pricing error. VAT is added to all orders at the point of sale. We reserve the right to alter prices without prior notification.

Delivery is charged at a rate of between £4.95 and £7.50 +VAT. Prices are dependent on the weight & size of the goods. Addresses in the Scottish Highlands and Islands, Isle of Man, Northern Ireland, Isle of Wight & Channel Islands are sometimes charged at different rates depending on the weight of the goods. Please contact us before placing your order.
If the goods are in stock and your order is received before 1.00pm your order will usually be dispatched the same day. Customers should receive their goods within 2 to 5 working days. If the goods are not in stock we expect to deliver within 10 working days. If delivery is expected to be longer than this we will notify you by e-mail.

Cancellation & Returns
You can cancel your contract at any time up to 14 working days after the day of delivery. To do this, please contact us by e-mail, telephone to receive a returns reference number.
If you cancel, you must return the goods to us at your own expense. We will refund you the value of the goods less the outgoing delivery charges. This will be refunded to the card that was used to make the original payment. We will make the refund when the goods have been received by us and after examination, usually within 14 days after we have received them. You must ensure the goods are adequately packaged to protect against damage.
We do not accept cancellations or returns after 14 days have elapsed from the receipt of the order.
This cancellation policy does not affect your statutory rights.

Faulty Goods
If there is a problem with the goods, please contact us as soon as possible  Your statutory rights are unaffected.

We respect the privacy of all our customers. To this end we do not supply customers details to any third parties.

It is your responsibility to order the correct part, we are, however, happy to help you identify what you need.
Whilst we take every effort to ensure that the contents of this web site are accurate, we can accept no responsibility for any errors or omissions. All information and dimensions is provided in good faith and for guidance purposes only. E & OE
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